DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.
Services include:
Care4Kids
Connect to Work Program
Department of Rehabilitation Services
Energy Assistance
Families in Training
Food Pantries
Healthy Start
Human Resource Development Program
Housing Options for Seniors
HUSKY Healthcare for UninSured Kids and Youth
HUSKY C - also Known as Medicaid for the Aged, Blind and Disabled
HUSKY D - also Known as Medicaid for Low-Income Adults
HUSKY (Medicaid) Coverage for Breast and Cervical Cancer
Jobs First
Medicaid Nursing Home Reimbursement
SNAP
Nutrition Assistance Programs
State Administered General Assistance (SAGA)
Temporary Family Assistance (TFA)
Welfare-to-Work (Department of Labor)
Women Infants and Children (WIC)
DSS Client Information Line & Benefits Center:
1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated interactive voice response' telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
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2020-10-07
Haven't been able to get ahold of anyone have not gotten my full amount of food stamps for two months
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2021-10-26
I had an interview for cash assistance and I have horrible service and after being on hold for almost 3 hours I got disconnected. Can I just go to my local office and walk in and get the help I need to not lose my Benefits?
The willimantic ct dss has severely wronged me. I processed all my documents by day thirty for cash assistance because I am unable to work and homeless now. I was told last week from the dss central phone number I had pending $55.00 a month and $75.00 to be available at 7am but that was a complete lie cause there is nothing available on my card. So there is fraud on the United States by the employees for the government. I am single and I am suppose to be getting $192.00 a month and back pay. I done enough solid research that I qualify for cash assistance but tax payers that work for the government commit crimes and not help the fallen people. It’s always a long drawn out process to get help from DSS in ct period!!!