I would like to know why there is no local phone number for this office. While assisting patients we are constantly being told that the patients are directed back to Healthcare for assistance/applying for benefits. We do not have the capability in assisting the patients with Nutrition assistance/cash assistance and other benefits other than Medical. We have had a large amount of patients that are in emergency need of food stamps and are told they need to call the 855 number. We live on a rural Reservation which some villages do not have cell phone reception, not to mention that we have a higher population of poor members who do not have transportation and phones. We need in person assistance for our people at the Sells DES office. Medically if a person is sick and has numerous health conditions they will more than likely not come back if they are not provided assistance. Whom ever came up with the way that the DES office in Sells Az. provides service to the people needs to reconfigure how service is provided and take into consideration that our people need help.
I would like to know why there is no local phone number for this office. While assisting patients we are constantly being told that the patients are directed back to Healthcare for assistance/applying for benefits. We do not have the capability in assisting the patients with Nutrition assistance/cash assistance and other benefits other than Medical. We have had a large amount of patients that are in emergency need of food stamps and are told they need to call the 855 number. We live on a rural Reservation which some villages do not have cell phone reception, not to mention that we have a higher population of poor members who do not have transportation and phones. We need in person assistance for our people at the Sells DES office. Medically if a person is sick and has numerous health conditions they will more than likely not come back if they are not provided assistance. Whom ever came up with the way that the DES office in Sells Az. provides service to the people needs to reconfigure how service is provided and take into consideration that our people need help.